Frequently Asked Questions

Simply tell us your location and tyre issue. We instantly connect you with available verified mobile tyre fitters in your area. You'll see their ETA, reviews, and pricing before confirming. The fitter comes to you, fixes the problem, and you pay securely through the app.

Response times vary by location and time of day, but our average is 30-45 minutes in urban areas. When you request a fitter, you'll see real-time ETAs before confirming.

Yes. Every TyreLink fitter undergoes identity verification, insurance checks, and must demonstrate relevant qualifications. We also monitor ongoing customer ratings to maintain quality.

We accept all major credit and debit cards through our secure payment system. Payment is taken only after the job is completed to your satisfaction.

Your satisfaction matters. If something isn't right, contact our support team within 48 hours and we'll work to resolve it, including arranging a follow-up visit if needed.

Yes, TyreLink operates around the clock. Fitter availability may be more limited late at night, but our Emergency SOS feature prioritises urgent roadside situations.

Pricing depends on the service required and your location. You'll always see a clear quote before confirming a booking. We believe in transparent pricing with no hidden fees.

Absolutely. Use our scheduled booking feature to arrange tyre fitting at a time that suits you, whether at home, work, or another location.

We currently operate across Berkshire and surrounding counties, including Reading, Wokingham, Bracknell, Maidenhead, Slough, and more. Check our Areas page for full coverage.

For mobile fitting at your home or workplace, you can leave keys with the fitter if arranged in advance. For roadside emergencies, you'll need to be with your vehicle.

If repair isn't possible and the fitter doesn't have a suitable replacement, they'll fit your spare if available or advise on next steps. You'll only be charged for work completed.

Once a fitter accepts your job, you'll see their real-time location on a map, along with updated ETA. You can also message them directly through the app.